Latest from Zero Nine
Thoughts on operations, AI, and the future of work from the Zero Nine team.
A Better AI Strategy Starts with the Work, Not the Tool
Why AI strategy should begin with a business problem, not a product — and how to build a portfolio, roadmap and operating model that delivers repeatable value.
The ethical red flag checklist for free AI tools
A practical checklist for assessing the privacy, security, transparency and subscription risks of free AI tools before you use them.
Why Task Operations Isn't Just Another Project Management Tool
Zero Nine isn't a prettier to-do list. It's infrastructure for orchestrating work between humans and AI agents — and that distinction changes everything.
Scaling Task Operations Across Teams
Patterns for scaling task operations from a single team to an entire organization — without reinventing the process every time.
The Human-in-the-Loop Advantage
Why keeping humans in approval checkpoints makes AI automation more trustworthy, not slower — and how hybrid workflows beat full automation in compliance-heavy industries.